Privacy Policy
1. Introduction
vWave eCommerce GmbH ("we," "our," or "us") is committed to protecting your personal information and privacy and takes the steps necessary to ensure its security. This Privacy Policy explains how we collect, use, store, and share your data when you use our website and services at brain-friendly.com. We ensure that all data processing complies with applicable data protection laws, including the General Data Protection Regulation (GDPR) and relevant US state privacy laws. A revision of the privacy policy can be made at any time and will be published on this page.
2. Information We Collect
We collect the following types of information:
Personal information (e.g., name, email address, billing information)
Usage data (e.g., learning progress, language courses, words learned)
Device and browser information
IP address and location data
Cookies and similar technologies
3. How We Use Your Information
We use your information to:
Provide and improve our language learning services
Personalize your learning experience
Process payments and manage your account
Send system messages
Send newsletters and marketing communications (with your consent)
Analyze and enhance our website performance
Comply with legal obligations
Cookies: We would like to point out that for the purpose of simplifying the shopping process and for subsequent contract processing, the IP data of the connection owner are stored by the webshop operator within the framework of cookies.
You can prohibit the use of cookies in your browser settings, waiving user aids such as automatic login, etc.
Newsletter: You have the option to subscribe to our newsletter via our website. For this, we need your e-mail address and your declaration that you agree to receive the newsletter. In order to provide you with targeted information, we also collect and process voluntarily provided information on areas of interest, birthday, and zip code.
As soon as you have registered for the newsletter, we will send you a confirmation e-mail with a link to confirm your registration. You can cancel your subscription to the newsletter at any time. Please send your cancellation to the following e-mail address: [email protected]. We will then immediately delete your data in connection with the newsletter dispatch. This cancellation does not affect the lawfulness of the processing carried out on the basis of the consent until the cancellation.
4. AI Technologies
We utilize artificial intelligence (AI) technologies to enhance various aspects of our services, including:
Website content generation (text, images, and videos)
Email communications
Course content creation and personalization
These AI systems may process user data to improve personalization and user experience. We ensure that all AI usage complies with applicable data protection laws and our privacy commitments.
5. Data Sharing and Third Parties
We may share your information with:
Service providers (e.g., payment processors, hosting services)
Analytics and advertising partners
Law enforcement when required by law
We do not sell your personal information to third parties.
6. Your Rights and Choices
You have the right to:
Access, correct, or delete your personal information
Object to or restrict certain data processing
Data portability
Withdraw consent for marketing communications
Opt-out of certain AI-driven features
To exercise these rights, please contact us at [email protected].
7. Data Security
We implement robust security measures to protect your data, including encryption, access controls, and regular security audits. This includes data used in our AI systems.
8. International Data Transfers
Your data may be transferred and processed in countries outside your country of residence. We ensure appropriate safeguards are in place for such transfers.
9. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect or process data from children under 13 without parental consent.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any significant changes by email or through our website.
11. Additional Information for US Residents
California Privacy Rights
Under the California Consumer Privacy Act (CCPA), California residents have additional rights regarding their personal information. These include the right to know what personal information we collect, request deletion of your data, and opt-out of the sale of your personal information.
Other US State Privacy Rights
Residents of other US states may have similar rights under their state's privacy laws. Please contact us for more information about your specific state's privacy rights. By using our services, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our website or services.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at: vWave eCommerce GmbH
CH-6300 Zug, Poststrasse 13
Email: [email protected]
Website: www.brain-friendly.com
Last updated: September 19, 2024